At CBD Edge, we take the quality of our content seriously and strive to maintain high standards of accuracy, fairness, and impartiality. However, we recognize that errors or inaccuracies can occur, and we are committed to addressing any concerns or complaints in a timely and transparent manner.
If you have a complaint about any content on our website, including articles, images, or videos, please follow these steps:
Contact us: Please email us at [email protected] with the subject line “Editorial Complaint” and provide the following information:
Your name and contact information
The title and URL of the content in question
A description of your complaint and any supporting evidence
Review: We will review your complaint and investigate the issue. This may involve consulting with the author, fact-checking, or seeking legal advice, depending on the nature of the complaint.
Response: We will respond to your complaint within two weeks of receipt. If we determine that an error or inaccuracy has occurred, we will take appropriate corrective action, such as correcting the content or adding an editor’s note. If we do not agree with your complaint, we will provide a detailed explanation of our position.
Follow-up: If you are not satisfied with our response, you may request a review by a senior editor or submit your complaint to an independent regulatory body, such as the Independent Press Standards Organisation (IPSO) in the UK.
We value feedback from our readers and are committed to addressing any concerns or complaints in a fair and transparent manner. We appreciate your help in maintaining the quality and integrity of our content.